Topmail Setup Guide

Setting up Topmail on your device

Configuring your laptop or desktop for Topmail

This guide shows you how to setup your Topmail account with the Windows 10 Mail App. If you're using another App, or an older version of Windows you may need to adapt this process. If you only need the server settings information for Topmail you can get that here: Topmail Server Settings

  1. Open the Windows Mail App. Click "Get Started"

    Welcome - Get Started Option

  2. Click "Add Account"

    Add Account Option

  3. Select "Other Account (POP, IMAP)

    Choose an account

  4. Enter your @topmail email address and passphrase (password). Click "Sign In".

    Other Account Enter Details

  5. It may ask you to "Try Again" more than once. Do so, until you see a button saying "Advanced" appear at the bottom of the dialog. Click on "Advanced".

    Other Account Error

  6. Enter the following information:
    Account Name (eg. My Topmail Account)
    Your Name (eg. John Smith)
    Incoming Mail Server: imap.topmail.com
    Account Type: IMAP4
    Now scroll down to fill in the next set of information

    Internet Email Account Details

  7. Enter the following information:
    Email Address: Your full @topmail.com email address
    Username: Your full @topmail.com email address
    Password: Your @topmail.com passphrase (password)
    Now scroll down to fill in the next set of information

    Internet Email Account Type

  8. Enter the following information:
    Outgoing Mail Server: smtp.topmail.com
    Ensure all 4 checkboxes are checked. Click "Sign In".

    Internet Email Account Server & Password

  9. Your account should now be successfully setup